2026 ACSA Women in School Leadership Forum

Complaints, investigations, and due process filings are an inevitable part of special education leadership, yet most leaders are not trained in how to respond effectively when situations escalate.

This session provides a clear, practical roadmap for navigating high-stakes situations, including state complaints, OCR investigations, and due process. Presented through the combined perspective of a Special Education Director and a Special Education Attorney, this session demystifies the process and focuses on what leaders need to do in the moment.

Participants will learn how to respond in the critical first 24–48 hours, communicate effectively with stakeholders, and avoid common missteps that increase risk. Grounded in real-world scenarios, this session equips leaders with tools to lead with clarity, confidence, and purpose during challenging situations.

Key Audience Takeaways:
• Clear steps for responding in the first 24–48 hours of a crisis
• Strategies for managing communication with families, staff, and leadership
• Awareness of common errors that escalate conflict and liability